Integrity First

We promise honesty and transparency. We uphold the highest standards of integrity and honour the commitments we make.

Customer Driven

We win when our customers win. Our long-term strategic relationships provide unique insights and the ability to deliver exceptional customer experiences and solutions.

Purpose Led

We believe in doing well by doing well and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, the way we do business, and our commitment to protect people and the environment.

Future Focused

With the rapid dynamics and technological advancement, one cannot fully say this is the best. We committed to continuous improvement in solving today’s problems while constantly working towards what is coming next.

One Team

We are one team, dedicated to working collaboratively together to create the purposeful solutions that propel the world forward. We believe joining together for one goal helps make our planet better.

Mission and vision

Why should our country import all the HVACR systems and accessories? Do we not have the capacity and enough opportunity to start even if its small but gradual manufacturing division? To be able to grow we must be willing to own the process. Ours is a vision embedded in realization of an industrious Kenya. To be able to manufacture and produce HVACR systems and components for a sustainable future at a local level

To serve our clients with the best techniques and technology in HVACR systems. We aspire to be the leader in eco-friendly and sustainable systems through intensive research and development.

Deploy environmentally safe practices in all our HVACR operations, bring smarter solutions to our clientele, and educate the community about clean and green practices.

1. We do what we promise, and we put your needs first. Simple as that.

2. When you have an emergency, we answer and respond to you fast since ours is personalised service not a commercialised one.

3. Our techs are trained and experienced in both the latest HVACR technology and decades-old legacy systems. No matter what type of equipment you have, we have an answer to it.

4. No return visits for repairs that didn’t work. Our knowledgeable technicians solve problems correctly the first time. We Fix it.

5. We hire friendly, professional staff who explain things in terms you can understand. We always listen to you.

6. We never try to sell you specific products or brands. We take an impartial view of the products available and deliver solutions that are right for your needs. We give the best to the context.

7. Our depth of experience allows us to give dependable and responsible recommendations when you’re facing a repair or replace decision. We Always give alternatives.

8. We are cost-effective while not compromising on quality or attention to detail. We do our job and help you be more profitable and comfortable.

9. We act as a trusted advisor and business partner, helping you make decisions and plan for future needs.

10. As an industry leader, Franks Refrigeration & Electrical Enterprises LTD is constantly improving our service capabilities, innovating new ways to control temperature and humidity, and following environmentally safe practices.